How to Build Boundaries & Processes that Support your Business
I get it. You’re nice. If you’re anything like the women I work with, you likely have an overwhelming desire to deliver an amazing customer service experience so that your clients will recommend you to all their friends. At first it often may even feel like the answer to the hustle you’re growing tired of to find that next elusive damn ideal client everyone is going on about. Then it hits. The wall of “OMG what did I create?”. You’ve got clients emailing you with obscure and way out of scope questions and demands. Your reaction is likely to either…
10 Things You Can Do Monthly to Keep Your Online Business Flourishing
When was the last time you really sat down with your business and gave it the love it deserves? We get so caught up in serving clients & customers, engaging on social media, and, I don’t know, the hustle that sometimes we forget to work ON our businesses instead of working in it. Today I’m sharing the 10 things that I do monthly in my business to make sure it’s flourishing. Past Client Check-in I like to take some time and check in with my recently completed clients to see how they’re making out. I’ll touch base via email (or…
3 Podcast Episodes That Should Be Required Listening For Girl Bosses
I’ve done the homework for you , ladies. I’ve been listening to podcasts all summer long. I’ve made you a digital playlist with my favorites that’ll help you grow your business (I like to think of it as a mixed tape for bosses). Today I’m introducing you to three different episodes from three different podcasts that (in my opinion) should be required listening for anyone looking to build a successful online business. Firstly, I’d like to introduce you to Profit, Power, Pursuit with Tara Gentile. This podcast, from Creative Live, is my current go to for all things marketing and profitability.…
How Content Upgrades Can Help You Grow Your List
Does this sound familiar? You’ve been getting out there and writing blog posts. You’ve been showing up in Facebook groups answering questions and showing your expertise. You’ve been supportive and much more “out there” than your typical introverted self usually is. But, your email list isn’t growing like you expected. One of the tools you can use to grow your list is to begin employing content upgrades. What exactly is a content upgrade and how do they work? A content upgrade is a bonus piece of information that further supports the piece of content that it’s related to. One of…
3 Mistakes you Might be Making that May be a Total Turn Off
In the past few weeks I’ve heard from different bosses that their lists aren’t growing. No new subscribers means your audience isn’t engaged with your message and it could even mean clients and customers won’t be able to find you. It seems like this is a common pain point with many coaches and creative entrepreneurs these days. The first thing I want you to know is that you are not alone. It’s true. (I know, right? Thank goodness!) Finding a way to connect with your audience is all about experimentation and research. You may even have been consistently blogging for quite…
August Gifts Made for your Phone, Tablets, and Computers
August feels like the right time for me to gift you with a super fun, August #goals digital wallpaper for your phones and tablets. TODAY I’VE GOT YOUR AUGUST WALLPAPER — ALL READY FOR YOU TO DOWNLOAD AND INSTALL ON YOUR DEVICES. This is honestly in my plan this month. Beach days and beach hair and tons of sand to vacuum out of my car. YES! Enjoy!!
How to Finally Get Over the Fear of Blogging and Connect With More Dream Clients
I can’t tell you how many of the women I work with say to me that they know they need to start using their blog but they start thinking about it and they break out in a sweat. I know what it’s like to build a business and not know where to even start with writing content. New things are scary. Engaging and building an audience on your blog can take you right to the edge of chuck it #%ck it. When I was first building my own web design and coaching business I had no one in my life…
How to ask for (and receive!) the kind of feedback you need to move forward
Once in a while, we all need a little help and asking for the right kind of feedback is one of those things. What I often see clients and colleague get tripped up on is how to ask for what we need in a way that feels respectful, appreciative and clear. How many times have you asked your client for feedback on your work or ideas and either heard nothing or you receive detailed and copious notes on every single letter on a page? The problem may not be with your client. The problem could be with you because you’ve…
The Gmail Hack to Ensure Important Emails Stay Out of Your Spam Folder Forever
I’ve had many clients asking how they can keep important emails they really want to receive from ending up in their Gmail or Google Apps spam folder. There are a couple of things you can do to ensure you keep seeing the emails you want to see if they’re finding their way into the spam folder. Firstly, always add the email sender to your contact list as that will mark them as safe. The second one is to create a filter to prevent messages from going to spam AND sending them right to your inbox. In today’s Gmail hack video…
July Downloads For Your Phones, Tablets, and Computers — FREE GIFTS!
Summer is in full effect now here on the Atlantic Coast. Yesterday my country celebrated its 149th birthday — there were celebrations everywhere on Canada Day. TODAY I’VE GOT YOUR JULY WALLPAPER — ALL READY FOR YOU TO DOWNLOAD AND INSTALL ON YOUR DEVICES. Wishing you a prosperous July with plenty of space to do what your heart is longing for. xo, Krista [gravityform id=”15″ title=”false” description=”false”]
How Do I Start My Own Mastermind So I Can Up-Level My Biz & Rock Being A Boss?
I have a hunch you’ve been hearing the phrase mastermind a lot lately. The word and its essence sounds really intriguing and you might be curious how you can get involved AND how they can help. Half of the ladies I work with don’t know what they can actually do for you and some even feel too silly to ask what they’re all about. In today’s post, I’m sharing my own personal process on how you can start your own mastermind so that you can up level your business. I want to talk about where the power is at in…
Your Website Just Launched — NOW WHAT? Three Ways to Generate Revenue
You’ve JUST launched your website? Congratulations. It’s a huge accomplishment to get your brand out into the world. One of my greatest privileges is to watch my client come alive as she shows off her new online home to the world. Recently I’ve noticed is a kind of vulnerability hangover once these beautiful new websites are launched. Yes, it’s a tremendous amount of work on your part to get it out there. I understand how personal it is to share who you are and what you do. The thing is, once you’ve got a beautiful new online home, it’s just…
How to Record Screencasts and Embed Video on Your Website Like a Pro
I’ve had lots of clients asking recently to inquire how I record my screen tutorials and have them on my website. In today’s post, I’m walking you through my exact process for recording my screen and embedding the videos on my website. Links to the programs I use (neither are affiliate links — I just really believe in them): Camtasia Screen Recording Vimeo
The comprehensive list of additional content your web designer will need before you launch
I’ve been falling in all kinds of love with Dropbox Paper the last few weeks. It’s still in Beta mode and I’m thrilled with how it’s changing the way I’m managing my client projects. It’s intuitive, easy to use, and the bonus is that my clients (more often than not) already have been using Dropbox so there is no extra software to learn as well as no additional login to create + remember. With every client who comes into my world I find myself editing my client on boarding process. There are inevitably details to every project that even with…
June Downloads for Your Phones, Tablets, and Computers — FREE gifts!
I can hardly believe it’s the end of May already until I look outside and see the green bursting. Everything is lush, the water is warming up, and days are getting warmer here on the Atlantic Coast. Today I’ve got your June wallpaper — all ready for you to download and install on your devices. I couldn’t decide which one to gift you, so I figured I’d let you choose! Enjoy!!
The Top 5 Books I Recommend you Read if You Want to Activate your Own Awesome
Summer is inching towards us in Canada and since my retreat last week I’ve been inspired to step up my own game and connect more to my own word of the year (R I S E). I’ve been spending time re-reading the books and passages from books that have helped me in activating my own awesome this past year. It occurred to me that because I love discovering what other people are reading, you just might be interested in what is on my own bookshelf too. Today I’m sharing the top 5 books I recommend to my own clients (and business…
May gifts made for your phone, tablets, and computers (AND a giveaway)!
Today is May 1! A special day in my house — it’s the day I celebrate being born. I’m spending the first part of my day lounging in bed, creating these beautiful new wallpapers for your devices. Generosity has been coming up a lot for me this year. It’s a part of who I am. One of the best gifts I’ve given myself this year is the gift of permission to let go of the energy vampires in my life. You know the ones I mean…they drain you s l o w l y of all your good energy. Some subtle, some…
How to get gorgeous photos for your full width website (and not be disappointed!)
I’ve been meaning to write this post for a very long time. I’m a big believer in getting your own personal vault of photographs that you’ll be able to use as you or your web designer builds out your new online home. I also can’t tell you how many times I’ve had disappointed clients because the incredible photos they have do NOT work for full width websites. The key is ensuring that your photographer understands how you want to be using your images so she (or he) can do the best job they can for you! I’ve created this video tutorial…
Introducing The Blueprint for Client Success: How to Get Off To a Spectacular Start
I don’t know about you, but I adore being generous. I’ve been thinking about how I can make your life a little easier as you navigate your client work. This got me to thinking about how I’m just finishing up the beta round of my own business building group course so I had tons of possible topics! I ran the beta program specifically for web designers this time. I’m thrilled with the feedback and can’t wait to offer it for other creative entrepreneurs later this year. One of the last modules in my course dives deep into client systems and…
VIDEO TUTORIAL: HOW TO CREATE AN ACCORDION DROP DOWN AREA!
Today’s video tutorial will walk you through how to use a Wordpress plugin called Shortcodes Ultimate to create an accordion drop down or tabbed area on your website to display big chunks of content in a smaller area. It’s super helpful if you’re creating a FAQ section on your website. I take you from through each step of creating an area on your website from installing the plugin to creating the area on your page or post. Enjoy!
APRIL GIFTS, MADE FOR YOUR PHONES, TABLETS, AND COMPUTERS!
April snuck up on me this month! In Nova Scotia I’m already seeing the April showers, robins, and pussy willows. It’s so refreshing to see the grass starting to grow and buds begin to appear. Here are your April Screensavers/Wallpaper — ready for you to download and install. Enjoy! xo, K
How to say no to the people in your life who want your time for free
We’ve all been in the difficult position of giving our time and expertise away for free. If you’re at the early phase of building your business, it’s likely you’re even enjoying the fact that friends, colleagues, and professional acquaintances are seeking you out for your expertise. There comes a a time in every creative entrepreneur’s life where you find yourself wondering where the line is between casual advice and crossing over into your own services. I show up all the time in online communities and give my time away for free by answering questions, providing support, and championing those who…
How to wow your potential clients after your first consult (script included!)
Imagine this: You have just finished your first consult with a potential new client. And it felt good. You consciously decide to move this potential client solidly into the “she would be great fit” column. Instead of getting to work on her proposal and sending it her as promised, you’ve got a golden opportunity to wow your client right now {as soon as you finish your consult} to make an even better first impression. We all know that proposals take time. The amount of research and effort that goes into creating a sound proposal can’t be rushed. Sometimes it can…
10 things you need to know if you’re doing this thing called being a boss
Before my journey into entrepreneurship, I was a teacher. I helped to shape the minds of our future generations. I’m now teaching women how to activate their own awesome through workshops, retreats, courses, and coaching. I’m also using the skills I honed as “the computer expert” on staff when I was working as a teacher to build websites for more amazing women. Standing fully in my own zone of genius means teaching, creating, and coaching. It took me some time (read: years!) to identify the three areas that truly lit me up. And, as I’m sure any creative entrepreneur will…
March gifts, made for your phones, tablets, and computers!
I can hardly believe it’s the last day of February tomorrow! AND it’s a leap year. I’m going to take some time tomorrow and celebrate the last four years. I’m going to revel in my successes, take note of where I strayed off course, and begin to imagine the next four years. I hope you do too :) They say that March can come in like a lion and out like a lamb. This year, in Nova Scotia at least, it appears that Mother Nature is going with the “in like a lamb” analogy. And in honour of that, this month’s free…
3 Mistakes Introverts Make by Thinking They’re Not Good at Marketing
I’ve noticed a lot of people leaning into their introversion lately. I wanted to lend my own introverted voice to the bigger conversation that I believe is also happening. (Fellow introverts will understand just how hard this really is!) Firstly, it’s important to acknowledge that introversion means you focus on the inner world and get energy through reflecting on information, ideas, and/or concepts. You actually prefer being alone and are comfortable with your own thoughts & ideas. Extroverts, on the other hand, focus on the outside world to get energy through interacting with people and/or doing things. They actually get…
How You Can Use a Bad Client Experience to Grow Your Business
If you been in business long enough, you’ve likely had at least one sticky situation arise with a client. You may have avoided even addressing the issue in hopes that things didn’t get awkward. Or you may have agreed to do what’s necessary to keep everyone happy because it’s easier to give in then take a stand and risk offending someone. Regardless of how you handled the situation, you know FOR SURE it’s not something you ever want to repeat. In today’s blog post I’m walking you through the exact questions I use when reflecting on my own sticky situations…
The Gmail Hack that will save time when replying to clients
Today’s video tutorial will walk you through how to set up a process in your Gmail or Google Apps email that will cut down on your time when replaying to your initial client inquires. I’ll also be sharing the very client email script that I created to use as the example in this tutorial. To get very own script (the exact one I’ve been using!), just enter your name and email and you’ll receive an instant download: [gravityform id=”17″ title=”false” description=”false”]
February Wallpaper for your Devices | free downloads
It’s the last day of January! I wanted to give you a total #girlboss wallpaper for your computers, tablets, and mobile devices. Enjoy! xo, K Desktop & Laptop Tablets & iPads iPhones & Mobile Devices
HOW TO AVOID SOUNDING LIKE EVERYONE ELSE + REACH THE CLIENTS YOU LOVE
Have you every noticed that when you genuinely share a personal story that people connect to you on a deeper level? One look on social media and you’ll see it in real time. I’d be willing to bet you’ve seen it in person too. You’ve talked to someone who’s shared something so real, you’ve become engrossed in the experience if the story. Audiences crave that same connection. It’s how we build trust. When you show up for real whether it be online or in person, I’d be willing to bet you want to feel that connection too. It feels good.…
