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A New and FREE E-course just for you :)

Ultimate Guide to Dealing with Difficult Client Conversations by

Hello Beautiful!

February is here and I’ve been in full on creation mode since January began. I’m hoping you’ve been nourishing your own creative inner self too!

I’ve just finished an intensive weekend course called Pattern Camp by Jessica Swift. I loved every second of learning new things. Being a student again took me back to thinking about when I was a teacher myself. I educated young minds here in Nova Scotia for ten years. I loved every second of it.

I’m certain that’s why I’m so excited about a new e-course I’ve developed with my very good friend and colleague Jac McNeil. I’m creating curriculum again and figuring out the best ways to meet our outcomes. PLUS, I doing this for my favorite students — you!


This is a free e-course we created to showcase our new collaboration, THE COMMUNICATION KIT.

A couple of weeks ago I emailed the kit to a couple of people to beta test it. The response was overwhelming.

We wish (and hope) that all our clients and business relationships are perfect…but the reality is, difficult conversations come up more than we expect. Dealing with awkward conversations is the most stressful part of working for myself and it often makes me want to just throw in the towel.

The Communication Kit changes that. Instead of having to stress about how to fire a client (because yes, as much as I hate it, sometimes it needs to happen!) or feeling obligated to say yes to every demand that comes my way…I now feel like I can just flip open this kit, check out the examples and send off an email without losing a night’s sleep. And trust me, in the past I have lost many nights’ sleep. This guide makes even the most awkward situations seem simple to navigate, with incredibly helpful scripts, and the ‘why’ behind it all for extra reassurance. It gives me the piece of mind knowing what I say won’t be taken the wrong way, make me look bad, or make the situation worse.

Setting boundaries is hard enough, finding a way to stick to them when things get complicated is even harder. The Communication Kit makes it easy and in my opinion, is a must-have resource for any solopreneur.

– Leah Kalamakis


This is not your basic how-to. Krista and Jac give us the full story, the bird’s eye view, the evolution of each conversation, the what-ifs, why it works and how to work it. Nothing is left unsaid.

What I love most are the scripts – actual illustrations of how to put the best practices into words and emails – with enough guidance to make them your own. There is an immense amount of thought put into this guide: it’s clear, kind, encouraging, and indispensible!

– Kate Bonnycastle

I’d LOVE to share our free e-course with each of you too.

If you clickety-click-click on the image below, you’ll be taken to our signup page! It’s starting on Wednesday. If you happen to have any other amazing women entrepreneurs in your life who you think could also benefit, I’d be super appreciative if you’d share it with them too. We want to reach as many women as possible — to show them it IS possible to learn how to face the hard-to-have conversations in your business with honesty and grace.

Sign up for The Ultimate Guide to Dealing with Difficult Client Conversations - A FREE ECOURSE by Krista Smith and Jac McNeil via TheCommunicationKit.comWon’t you join me?

Oh, and just in case you’ve already signed up to receive early updates from The Communication Kit, you’ll already be on the list and can expect the FREE e-course to land in your inbox on Wednesday :)


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Krista Smith

Hi there, I'm Krista. My mission is to inspire confidence and clarity in every woman with a passion-fueled idea. I offer solutions that expand those ideas into an online business with systems, strategy, and success.

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